Who we are
This website is operated by Mckool Tires Ltd, doing business as Cool Battery Delivery ("we", "us"), based in Calgary, Alberta, Canada. We sell car batteries and install them at your location in Calgary, Airdrie and Chestermere.
Information we collect
- Contact details: your name, phone number and email address.
- Service details: the address and postal code where you want the service.
- Vehicle details: make, model, year and engine.
- Booking details: the battery you selected, the price, the arrival time or scheduled time, and how you chose to pay.
- Payment information: card payments are processed by Stripe. We do not see or store your full card number.
- Website usage: information about how you use the site, such as pages visited and device type, collected through analytics and advertising tools.
How we use your information
- To confirm your vehicle fitment and give you an exact price.
- To dispatch a technician, deliver and install your battery, and contact you about your booking.
- To process payments, send receipts and handle cancellations, returns and warranty claims.
- To improve our website and measure the performance of our advertising.
- To meet our legal, tax and accounting obligations.
Who we share it with
We do not sell your personal information. We share it only with:
- Our technicians and stores, so they can complete your service.
- Service providers that help us run the business, including Stripe (payments), Supabase (booking database), Resend (email), Vercel (website hosting and analytics) and Google (advertising and analytics).
- Authorities, when required by law.
Some of these providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of that country.
Cookies and advertising
We use cookies and similar technologies, including a Google Ads tag, to understand how visitors use our site and to measure our advertising. You can block or delete cookies in your browser settings, and you can manage ad personalization in your Google account settings.
How long we keep it
We keep your information for as long as we need it to provide the service, handle warranty claims and meet legal, tax and accounting requirements. After that, we delete it or make it anonymous.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it, subject to legal and contractual limits. Contact us using the details below.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Mckool Tires Ltd, doing business as Cool Battery Delivery
Email: cooltire@cool-tire.net
Phone: (587) 439-5354
Ready when you are.